Role: Account Manager
Location: Noida (Sector - 142)
Experience: 4–5+ Years
About the Role
We are looking for an Account Owner to manage and grow a portfolio of D2C brand accounts. You will act as a strategic partner to clients, driving business outcomes, identifying growth opportunities, and ensuring alignment between client goals and internal teams.
This is not a campaign execution or project management role. Your focus will be on client growth, account expansion, and business impact.
What You Will Do
- Own client relationships and serve as the primary strategic point of contact.
- Build account growth plans and identify upsell and cross-sell opportunities.
- Conduct Quarterly Business Reviews (QBRs) and present business insights to stakeholders.
- Track key business metrics such as Revenue, ROAS, Conversion Rate, Retention, and AOV.
- Translate client goals into clear outcome-focused briefs for internal teams.
- Collaborate with Marketing, Product, and Technology teams to drive successful outcomes.
- Proactively identify risks, opportunities, and growth initiatives across accounts.
- Drive client satisfaction, retention, and account expansion.
What We're Looking For
- 4–5+ years of experience in a Marketing, Growth, Performance Marketing, or D2C-focused agency.
- Experience managing multiple D2C brand accounts.
- Strong understanding of Shopify, Performance Marketing, CRO, Retention, and eCommerce growth metrics.
- Experience presenting business reviews and growth strategies to senior stakeholders.
- Excellent communication, stakeholder management, and commercial acumen.
- Strong analytical and problem-solving skills.